Loss of Electricity Supply
In a situation that you lose your power supply check whether the neighbouring property has lost their supply too.
If they too have lost power call the Emergency Helpline number of the distribution company for the area in which your business is located. Please see the map below detailing the distribution telephone numbers for your area.

Loss of Gas Supply
Gas appliances operate safely when they are installed but should be operated and maintained correctly to prevent poisonous fumes could be released into the room
In a situation that you can smell gas or suspect a leak phone the Gas Emergency helpline on 0800 111 999
Do Remember
- To open doors and windows to get rid of the gas
- To turn off the gas supply at the meter unless in basement or in a confined space
- To check that gas has not been left on unlit or that a pilot is out
Don’t
1. Operate any electrical switches even battery powered on or off
2. Smoke or use naked flames
Safety Tips
- Make sure you have your gas equipment serviced and the flue checked once a year by a registered CORGI engineer
- Never block or obstruct any vent and make sure any external grilles are kept clear